EP-2 Pro (Upgraded Version) combo
750W Folding Electric Mountain Bike
-Range:50-60km(electric mode);80-120km(pas mode)
Unfolded Length: 67"/167cm
Folded Length: 30"/76cm
Handle to floor (minimum): 52"/130cm
Handle to Floor (Highest): 46"/118cm
Seat to Floor (Minimum): inches/84cm
Seat to Floor (Highest): inches/106cm
Pedals to Floor (Minimum): 6"/16cm
Handlebar bar width: 22"/57cm
Handlebar to seat distance: 18 inches / 45 cm
Seat Length: 10"/26cm
Seat Width: 8"/19cm
Length of rear shelf: 16"/40cm
Width of rear shelf: 7"/18cm
Battery size: 17 inches (44 cm) * 4 inches (10 cm) * 2 inches (4.5 cm)
The size of the box: 56 inches (143 cm) * 12 inches (30 cm) * 25 inches (64 cm)
Bike weight: 74 lbs / 34 kg
Packaged Weight: 82lbs/37kg
- 750W Powerful Motor
-Range:50-60km(electric mode);80-100km(pas mode)
- 20 x 4.0 All Terrain Fat Tires
- 3 Step Alloy Foldable Frame
- 48V13AhLithium Removalble Battery（50-60km range in elctric mode，100-120km range in moped mode）
- Tektro Mechanical Disc Brakes
- Cruise Control
- LCD Display
- 7 Speed System
Delivered from Poland warehouse, and you can receive the ebikes in about 7-10 working days.
Europe+Britain's mainland regions can choose free shipping
1：In order to reduce the exchange rate loss when customers pay, our Euro store has been online，supporting euro pay and multi languages！
EU store link：
Question:How to activate the throttle of Engwe ebike?
If you need to Activate the throttle, please do it as the attached video shows.
Here are the main steps for you.Please press the brake handle and turn the throttle to the max at the same time, turn on the power,you will see error 22 on the display.Keep the error 22 blinking for about 8 seconds, then lose the brake handle and the throttle. DONE, please see this video
Questions：Why the engine makes a strange noise when accelerating, which is a little like vibration？
Answers：In general, because our ebike is powerful and the flywheel rotates noisily, it does not affect the normal use. Please do not worry. If you are really worried, please take a video and contact our customer service team: email@example.com
Question 1: How long does it takes to receive the placed order?
Answer: In general, orders typically process within 1-2 business day and delivery time is typically 7-10 days. If your order is in stock and you don’t receive tracking number after 3 business days, please contact our after-sales service team for tracking information.
Customer service email: firstname.lastname@example.org
Question 2: Why did my payment fail?
Answer: It may be that the network is unstable, please try to change the browser or try again after a while, or log in with another email address and try to place the order.
Question 3: Can I use installment payment?
Answer：It is available only in Germany, Austria, Netherlands, Finland at the moment and we will introduce Klarna to other EU country soon. Once other countries have opened Klarna, we will update the website accordingly
Question 4: I have not received the order confirmation and tracking number information, how can I get it?
Answer: Please don’t worry. You just need to contact our customer service staff to provide you with the order number and tracking number.
Customer service email: email@example.com
Question 5: What method can I use to pay?
Answer: We mainly accept the payment via PayPal and credit card.
You can make the payment via Klarna, PayPal,AE, JCB, Discover Diners club, Visa, Master card, Maestro...
Question 6: How to charge is the correct charging method?
Answer: Please check the following link to teach you how to charge properly and use it safely.
Question 7: Can I modify the bike by myself, such as brakes, chains, gears, generators?
Answer: If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.
customer service email: firstname.lastname@example.org
Question 8: Is it possible to disable the throttle?
EP-2 PRO: While pressing the brake handle, turn the handle to the maximum, then turn on the power switch of the display, and release the brake handle and the throttle handle after 8 seconds.
ENGINE PRO : Simply unplug the handlebar connector.
Question 9: I need to buy parts, how can I buy them?
Answer: We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Question 10: My bicycle chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?
Answer: If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.
EP-2 Pro (Upgraded Version) X2 | 750W Folding Electric Mountain Bike
Very happy with our two bikes. After sales service was above expectations.
Got an answer to all my questions and never later than two days.
Thanks to the team.
Very surprised by the bike and it's power bike easy to ride I love it as well as my wife who is also thinking of buying one for her!
Congratulations on this bike
Received my ebike earlier than expected and the bike came without damage. Needed to watch videos to build it which were helpful. Love the bike and it’s great to ride. Customer service with any questions I had were answered promptly and very helpful. Delighted with my purchase