Accu

Q1: Shipping information:
In Stock: Once you receive your order confirmation email, shipping preparations will begin within the following 2 business days, and your order will be shipped on the third business day.
Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.
No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.

You can expect to receive your product within 7 to 10 business days when shipped from our warehouse.
*Please note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.

Q2: Where and how to buy the parts that you need:
Please reach out to the seller where you purchased the original item, if they are not able to provide it please reach out to our customer service at: service@engwe-bikes.com

*Note: Charger is not included, if you do not have a matching charger, please purchase it separately.

Battery 13Ah
Suitable for: EP-2 Pro 13Ah version / Engine X
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 5-6h

Battery 16Ah
Suitable for: EP-2 Pro 13Ah version / Engine X / Engine Pro 16Ah version
Standard voltage: 48V
Battery capacity: 16Ah
Charging time: About 6-6.5h

Battery 10Ah
Suitable for: T14
Standard voltage: 48V
Battery capacity: 10Ah
Charging time: About 5h

Battery 15Ah
Suitable for: T14
Standard voltage: 48V
Battery capacity: 15Ah
Charging time: About 5-6h

Battery 16Ah
Suitable for: P26
Standard voltage: 36V
Battery capacity: 16Ah
Charging time: About 6h

Battery 19.2Ah
Suitable for: C20 / C20 PRO
Standard voltage: 36V
Battery capacity: 19.2Ah
Charging time: About 6-6.5h

Battery 13Ah (with equalizer)
Suitable for: M20
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 5h

Battery 13Ah
Suitable for: L20
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 6.5h

Battery 16Ah
Suitable for: L20
Standard voltage: 48V
Battery capacity: 16Ah
Charging time: About 6-6.5h

Battery 20Ah
Suitable for: M20
Standard voltage: 48V
Battery capacity: 20Ah
Charging time: About 6-6.5h

Battery 16Ah
Suitable for: E26
Standard voltage: 48V
Battery capacity: 16Ah
Charging time: About 6-6.5h

Battery 15.6Ah
Suitable for: C20 Pro
Standard voltage: 36V
Battery capacity: 15.6Ah
Charging time: About 5-6h

Battery 10Ah
Suitable for: P20
Standard voltage: 36V
Battery capacity: 10Ah
Charging time: About 5h

Battery 16Ah
Suitable for: ENGINE PRO 2.0
Standard voltage: 52V
Battery capacity: 16Ah
Charging time: About 5.5h