Lithium-ion Battery

Q1: About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.

*Shipping from warehouse in Poland, you can receive your e-bike in about 7-10 business days. (Remote areas and islands are excluded from delivery.)
If you have any other special requirements or an urgent delivery date, please speak to our customer service team when placing your order and we will endeavour to meet your needs.
*If you want to know more about our shipping policy, please click Shipping Policy.

Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: service@engwe-bikes.com

Battery 12.8Ah
Suitable for: EP-2 Pro 12.8 Ah version
Standard voltage: 48V
Battery capacity: 12.8Ah
Charging time: About 5-6h

Battery 13Ah
Suitable for: EP-2 Pro 13Ah version / Engine X
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 5-6h

Battery 16Ah
Suitable for: EP-2 Pro 13Ah version / Engine X / Engine Pro 16Ah version
Standard voltage: 48V
Battery capacity: 16Ah
Charging time: 6-6.5h

Battery 10Ah
Suitable for: T14
Standard voltage: 48V
Battery capacity: 10Ah
Charging time: About 5h

Battery 15Ah
Suitable for: T14
Standard voltage: 48V
Battery capacity: 15Ah
Charging time: About 5-6h

Battery 17Ah
Suitable for: P26
Standard voltage: 36V
Battery capacity: 17Ah
Charging time: About 6h

Battery 19.2Ah
Suitable for: C20 / C20 PRO
Standard voltage: 36V
Battery capacity: 19.2Ah
Charging time: About 6-6.5h

Battery 13Ah (with equalizer)
Suitable for: M20
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 5h

Battery 13Ah
Suitable for: L20
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 6.5h