Q1: Shipping information:
In Stock: Once you receive your order confirmation email, shipping preparations will begin within the following 2 business days, and your order will be shipped on the third business day.
Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.
No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.
You can expect to receive your product within 7 to 10 business days when shipped from our warehouse.
*Please note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.
Q2: Where and how to buy the parts that you need:
Please reach out to the seller where you purchased the original item, if they are not able to provide it please reach out to our customer service at: service@engwe-bikes.com
very nice quality, easy to install ,lightweight construction. The locking mechanism for the basket is very solid and easy to use .
Good quality, easy to install
Portapacchi frontale davvero molto bello e capiente. Si attacca/stacca molto velocemente ed è facilmente trasportabile (lo uso soprattutto per andare in spiaggia mettendoci dentro degli asciugamani, libri, maschera da sub ...).
Molto comode anche le due taschine laterali.
Ottimo prodotto.
Grazie.
Super !
Bike fantastic;
Service always reactive, always a solution..congrats!!