Engine Pro (versão atualizada)

Note: Display  KD986 or BC281 will be shipped randomly, they have the same function.

Download The Ebikes Owner's Manual here: ENGINE_Pro_Manual

Download The LCD Owner's Manual here: KD986_Manual or BC281 Manual

Engwe Engine Pro Unboxing, Assembly Tutorial

How to set the instrument to limit the speed to 25km/h, please refer to the following video, starting from 23:20: video

Question:How to activate the throttle of Engwe ebike?

If you need to Activate the throttle, please do it as the attached video shows.
Here are the main steps for you.Please press the brake handle and turn the throttle to the max at the same time, turn on the power,you will see error 22 on the display.Keep the error 22 blinking for about 8 seconds, then lose the brake handle and the throttle. DONE, please see this video

Questions：Why the engine makes a strange noise when accelerating, which is a little like vibration？

Answers：In general, because our ebike is powerful and the flywheel rotates noisily, it does not affect the normal use. Please do not worry. If you are really worried, please take a video and contact our customer service team: service@engwe-bikes.com

Question：Engine Pro headset - how to properly adjust it and also how to install it on a brand new bike？

Answer：Video available here

Question : How long does it takes to receive the placed order?

Answer: In general, orders typically process within 1-2 business day and delivery time is typically 7-10 days. If your order is in stock and you don’t receive tracking number after 3 business days, please contact our  after-sales service team for tracking information.

Customer service email: service@engwe-bikes.com

Question 2: Why did my payment fail?

Answer: It may be that the network is unstable, please try to change the browser or try again after a while, or log in with another email address and try to place the order.

Question 3: Can I use installment payment?

Answer：It is available only in Germany, Austria, Netherlands, Finland at the moment and we will introduce Klarna to other EU country soon. Once other countries have opened Klarna, we will update the website accordingly

Question 4: I have not received the order confirmation and tracking number information, how can I get it?

Answer: Please don’t worry. You just need to contact our customer service staff to provide you with the order number and tracking number.

Customer service email: service@engwe-bikes.com

Question 5: What method can I use to pay?

Answer: We mainly accept the payment via PayPal and credit card.

You can make the payment via Klarna, PayPal,AE, JCB, Discover Diners club, Visa, Master card, Maestro...

Question 6: How to charge is the correct charging method?

Answer: Please check the following link to teach you how to charge properly and use it safely.

https://drive.google.com/file/d/1_Fwx8Zil72U_U1gqBuv5PQX4GEeo1J0Z/view?usp=sharing

Question 7: Can I modify the bike by myself, such as brakes, chains, gears, generators?

Answer: If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.

customer service email: service@engwe-bikes.com

Question 8: Is it possible to disable the throttle?

Answer: 

EP-2 PRO: While pressing the brake handle, turn the handle to the maximum, then turn on the power switch of the display, and release the brake handle and the throttle handle after 8 seconds.

ENGINE PRO : Simply unplug the handlebar connector.

Question 9: I need to buy parts, how can I buy them?

Answer: We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact

service@engwe-bikes.com.

Question 10: My bicycle chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?

Answer: If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.

175*57*123cm

Expanded length:1750mm

Folded length:1040mm

Handle to floor (lowest):1230mm

Handle to floor (top):1300mm

Seat to Floor (Lowest):860mm

Seat to Floor (Highest):1080mm

Pedals to floor (lowest):120mm

Width of handlebar bars:570mm

handlebar to seat:515mm

seat length:260mm

Seat width:200mm

Length of rear storage rack:343mm

Width of rear storage rack:175mm

battery size:417*57*113mm

Dimensions of the box:1430*300*700mm

bike weight:32.7kg

package weight:38.5kg

Range: 50-60km (electric mode); 100-120km (pas mode)
- New 750W Powerful Motor with 1000W Peak power
- 20x4.0 All Terrain Fat Tires
- 3 Step Alloy Foldable new upgraded Frame
- Front & Rear Suspensions
- New upgraded high quality more comfortable Seat with springs
- 48.V 16Ah Lithium Ions Removalble Battery new better cells
- Front and rear hydraulic breaks
- Cruise Control
- New Color LCD Display with light sensor
- 8 Speed System

Delivered from Poland warehouse, and you can  receive the ebikes in about 7-10 working days.（Remote areas and islands are not within the delivery range.）

If you would like to know more about our shipping policy, please click on SHIPPING POLICY.

ENGINE Pro Ebike *1
16 Ah Battery *1
Battery Charger *1
Assembly Tools *1
Pedals *2
Handle Bars Shipped Installed On Bike *1
English User Manual *1
English Display Manual *1
*Please Note, there are 2 types of displays. They will be shipped out randomly