Q1: About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.
*Shipping from our warehouse in Poland, you can receive your e-bike in about 7-10 business days. (Remote areas and islands are excluded from delivery.)
If you have any other special requirements or an urgent delivery date, please speak to our customer service team when placing your order and we will endeavour to meet your needs.
*If you want to know more about our shipping policy, please click Shipping Policy.
Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: service@engwe-bikes.com

Very cool and aesthetic bag
Απίστευτη υπέροχη
Received my bike with bike rack bag, Bike great bag also great can fit all that I need inside it lock, tools, pump, sandwiches water rain jacket lightweight everything is kept dry plenty of room price good too.
Regards Eddie