

We are here to help!
Engwe has partnered with reputable bike shops global-wide who are willing and able to assist you with service and repairs. Check out our Certified Partners to see if there is a location near you!
Please Note:
If you are experiencing issues with your ENGWE eBike, please reach out our reach out to our customer support team prior to contacting any partnered shops. Our team will help diagnose the problem and coordinate any parts and/or instructions you may need prior to involving a certified partner.
Regardless of whether your eBike is within the warranty period, if you go to an ENGWE partner store to repair your eBike without our authorization, you need to bear the repair costs yourself. If you want to get free maintenance services from ENGWE partners, please contact us and provide you with a free warranty ticket.
Bike Shops that have partnered with Engwe eBikes are not authrised to receive products on behalf of ENGWE. Please do not use any of these locations as a return address. Any unauthorized shipping arrangements to these stores are the responsibility and expense of the customer and will not be compensated by ENGWE.
Customer Support Team: service@engwe-bikes.com
- Abanoub Gad Halim Nakhla KAMEL AMIER FREELANCERVia dei Sulpici, 145,Roma , Roma 00174ItalyEuropean Repair Shop Map
- Ado Bike Eindhoven Fietsenwinkel ( Furkan)Kruisstraat 126, 5612 CMEindhoven, 5612 CMNETHERLANDSEuropean Repair Shop Map
- Airbici mobilityGran Via de les Corts Catalanes, 452, LOCAL 2Barcelona , Barcelona 8015ESEuropean Repair Shop Map
- Airbici MobilityGran Via de les Corts Catalanes, 452, LOCAL 2Barcelona, Barcelona 08015SpainEuropean Repair Shop Map
- alcovicFranckestr.20Goslar, 38642DEEuropean Repair Shop Map
- Alessandro Prence / World ShoppingsVia IV Novembre 25Copertino, Lecce 73043Italy
- B-Sidevia Italica 72Pescara, Pescara 65129ITEuropean Repair Shop Map
- Biciemonopattini-ENGWE Roma OfficialViale Spartaco 56Roma, 00174Italia(300m dalla fermata Metro A: Lucio Sestio)
- Biciemonopattini.it/ENGWE Repair CenterViale Spartaco 56(300m from Metro A: Lucio Sestio)Roma, 00174ItalyEuropean Repair Shop Map
- BIKEANDCARGOVia Don Giovanni Minzoni 7 AMIISINTO, MB 20826ItalyEuropean Repair Shop Map
- Buda-Wariant Kft9 Hajos streetBudapest, 1065HungaryEuropean Repair Shop Map
- Capobranco ProjectVia Francesco Crispi 104Salerno, Salerno 84126ItalyEuropean Repair Shop Map
- cicli ferrareisVia torino 89Cerignola, 71042ITEuropean Repair Shop Map
- Ciclolutions cargo & bikesC. Fernando Poo, 7, Arganzuela,Madrid, 28045SpainEuropean Repair Shop Map
- CLS Dafa GmbHDraisstraße 10 BruchsalBaden-Württemberg, 76646GermanyEuropean Repair Shop Map
- CorkUnit J3 Marina Commercial ParkCork City, T12 TD65IrelandEuropean Repair Shop Map
- Croatia ENGWE Flagship StoreSavska cesta 94Zagreb, 10000Croatia
- CustomBikeGammel Køge Landevej 374Hvidovre, 2650DKEuropean Repair Shop Map
- DETMS GmbHRudolf diesel Str 26.Bargteheide, Schleswig-Holstein 22941GermanyEuropean Repair Shop Map
- DoctorbikeVia del Gesù n 91Rome, Rome 00186ItalyEuropean Repair Shop Map
- Doctorbike -10Via Vignola 23Vignola ( Maranello, Modena ), 41053ItalyEuropean Repair Shop Map
- Doctorbike -11Via della Madonnuccia 1Marsciano ( Perugia ), 06055ItalyEuropean Repair Shop Map
- Doctorbike -12Via Papa Giovanni XXIII 40/ACatania, 95030ItalyEuropean Repair Shop Map
- Doctorbike -13VIA E. DE MARTINO 5/7Matera, 75100ItalyEuropean Repair Shop Map
- Doctorbike -3Via Pellegrino Rossi, 32, 20161 ( Center 1 )Via Tofane,33,20125 ( Center 2 )MilanItalyEuropean Repair Shop Map
- Doctorbike -4Via Goito, 3Turin, 10125ItalyEuropean Repair Shop Map
- Doctorbike -5Via Azzurra, 36/BBologna, 40138ItalyEuropean Repair Shop Map
- Doctorbike -6VIA DEI CINQUE COLLI, 82Gubbio , 06024ItalyEuropean Repair Shop Map
- Doctorbike -7Via Guglielmo Marconi, 44Avezzano ( Aquila ), 67051ItalyEuropean Repair Shop Map
- Doctorbike -8Viale Due Giugno, 443San Severo (Foggia), 71016ItalyEuropean Repair Shop Map
- Doctorbike -9Via padre martino 1/3Latina ( Formia ), 04023ItalyEuropean Repair Shop Map
- Doctorbike Rome 00146Via Filippi n 57Rome, 00146ItalyEuropean Repair Shop Map
- Doctorbike Rome 00186Via del Gesù n 91Rome, 00186ItalyEuropean Repair Shop Map
- DONITEK98 avenue choisyvillneuve saint georges, villneuve saint georges 94190FREuropean Repair Shop Map
- e-skuteri.lvLacplesa street 112aRīga, LV-1003LatviaEuropean Repair Shop Map
- Easy Motion508B Mitchelstown Road, Northwest Business Park, BallycoolinDublin 15, D15 A276IrelandEuropean Repair Shop Map
- EBIKE DI LINVia Enrico Tellini, 2Milano, 20155ITEuropean Repair Shop Map
- EKONET(Stan Dabrowski)Griva Digeni 13, Chloraka, 8220Paphos, Paphos District 8220CyprusEuropean Repair Shop Map
- Electric vehicles KažotKninska 32Split, 21000CroatiaEuropean Repair Shop Map
- Engwe kelstar aftersale105 South Main StreetWexford Town, Y35 HWX9IrelandEuropean Repair Shop Map
- Engwe kelstar aftersaleUNIT 2 ALEXANDRA PLACE EAST ROADDUBLIN 3 , D03 Y070IrelandEuropean Repair Shop Map
- ENGWE SERVIS PLUSplac Szwedzki 3/18 LOKAL 16Wolica, mazowieckie 05-090PolandEuropean Repair Shop Map
- Engwe Torinovia Nizza 21Torino, 10125ItalyEuropean Repair Shop Map
- Evolution Cycles LTD11 Patrick StreetLimerick City, V94 D704IrelandEuropean Repair Shop Map
- EZbikesUnit 1, 10E Albert WalkBray, A98 TY00IrelandEuropean Repair Shop Map
- F-SportCorso della Repubblica 120Siderno (Reggio Calabria) , 89048ItaliaEuropean Repair Shop Map
- FatBike EkspertenVibelund Havekoloni 127 Odense V.Odense V, Odense V 5200DKEuropean Repair Shop Map
- FIXE-SCOOTVia Vacuna, 79Roma, 00157ItalyEuropean Repair Shop Map
- FRAMA SPORTvia libertà, 51-53Barletta, BT 76121ITEuropean Repair Shop Map
- Goupil-Mobilité28 bis Cours du Général de GaulleGradignan, Gironde 33170FREuropean Repair Shop Map
- GREEN MEAN e-bikesKlein Schoot 38Budel-schoot, 6023RBNetherlandsEuropean Repair Shop Map
- GREEN MEAN e-bikesEmmasingel 33EINDHOVEN, North Brabant 5611AZNetherlandsEuropean Repair Shop Map
- GREEN SRLVia Fratelli Salerno,RENDE , 87036ItalyEuropean Repair Shop Map
- Le Vélo sur la Piste (75019)18 Av. de la Prte BrunetParis, 75019FranceEuropean Repair Shop Map
- LIFE Group SIAMukusalas street 46Riga , LV1004LatviaEuropean Repair Shop Map
- Life In Motion48/A Harold Cross RoadDublin, D6W DE27IrelandEuropean Repair Shop Map
- M365Store7 bis rue de la RosièreParis, 75015FranceEuropean Repair Shop Map
- ME Movilidad eléctrica-1Av. Isabel de Moctezuma, 33, local 2Centro-Casco Antiguo, Cáceres 10005ESEuropean Repair Shop Map
- ME Movilidad eléctrica-2marcos hiraldes de acosta 8 accTriana, sevilla 41010ESEuropean Repair Shop Map
- MekanixVlaswaagplein 14/01Bissegem, 8501BEEuropean Repair Shop Map
- Mev Green MobilityVariante Zona Industrial de Coimbrões, 183/185Viseu, 3500-618PortugalEuropean Repair Shop Map
- Milan Flagship StoreVia Canonica 40Milano, Milano 20154Italy
- Mobility SATC servicio técnicoCalle de Valparaiso 2 planta 1 oficina FuenlabradaMadrid, 728944ESEuropean Repair Shop Map
- My station1 rue de DraveilJuvisy sur Orge, 91260European Repair Shop Map
- Napoli ENGWE ShopVia largo arso 17San Giorgio a cremano na, 80046Italy
- New TechnologyVia san vitale 7Seregno, Monza e brianza 20831ItalyEuropean Repair Shop Map
- Peak Bike "TeCe sp. z o.o."43/D ul. KamiennaKrakow, 31-403PolandEuropean Repair Shop Map
- PLANET BIKE di Nobile GuglielmoVia del Mare, 65Lanciano CH, 66034ITEuropean Repair Shop Map
- QUADRINI STEFANVia Podgora 6Terni, 05100ItalyEuropean Repair Shop Map
- Raks Distribution SRLVia Verrotti 37bis (PE)Montesilvano, Montesilvano 65015ITEuropean Repair Shop Map
- Rycu TweewielersNederlandplein 110Eindhoven, 5628AJNederlandEuropean Repair Shop Map
- Scooter ScooterUnit 1 Railway Square PoleberryWaterford , Waterford X91VNV3IEEuropean Repair Shop Map
- Scooter ZoneC. Miguel de Cervantes, 78Chipiona, Cádiz 11550ESEuropean Repair Shop Map
- Shaka Bike shop44, Amiens StDublin 1, D01 DK61IRELANDEuropean Repair Shop Map
- Shift.LTSavanorių pr. 222Kaunas, Lithuania LT-50197LTEuropean Repair Shop Map
- Shift.LTKalvarijų str. 82Vilnius, Lithuania Country LT-09303LTEuropean Repair Shop Map
- TAISOM.LTTilžės gatvė 52DKlaipėda, 91112LTEuropean Repair Shop Map
- TAKE OFF e-bikeRua Dr. Eduardo Burnay n 22 loja 1Ericera, Mafra 2655-320PortugalEuropean Repair Shop Map
- Team eBikeVia Giuseppe Bagnera 41Roma, 00146ITEuropean Repair Shop Map
- TecnocubeVia milano 7/btorinoItalyEuropean Repair Shop Map
- To Fiets vooruitTo Fiets vooruit Industriepark 61Leek, 9351PANetherland
- Tutto2Ruote/Jomax 3.0 srlsVia Livilla 19Rome, Rome 00175ItalyEuropean Repair Shop Map
- Tweewieler-Engwe ShopMarkerkant 12 6-8Almere, 1314 AKNetherlands
- UAB "Dvirtex"Raudondvario pl. 99Kaunas, Kauno m. sav 47184LTEuropean Repair Shop Map
- UAB DVIRAČIŲ ARENASenosios Pilaitės kelias 1Vilnius, 06229LithuaniaEuropean Repair Shop Map
- UAB DVIRAČIŲ ARENALaisvės pr. 77B,Vilnius, 06122LithuaniaEuropean Repair Shop Map
- UAB LUTEXKalvariju str. 269,Vilnius, LT-08315LithuaniaEuropean Repair Shop Map
- UNITED EUROPEUNIT 1, POLARIS INDUSTRIAL ESTATE, Hayes Rd, SullyCardiff, Penarth CF64 5WAUnited KingdomEuropean Repair Shop Map
- Vadosmart BikeVia Carmine Vecchio, 15/17Lucera , FG 71036ItalyEuropean Repair Shop Map
- Velo CapitalTurnhoutsebaan 179Schilde, 2970BelgiumEuropean Repair Shop Map
- VEMOSCalle del, Calle Padre Barace, 4Pamplona, Navarra 31007SpainEuropean Repair Shop Map
- Vitech GmbHDr.-Ruben-Rausing Str. 2Lager Halle 8Hochheim am Main, HESSEN 65239GermanyEuropean Repair Shop Map
- VoltrideTelliskivi 57D, Tallinn10412EstoniaEuropean Repair Shop Map
- Vuelta de TuercaCarrer de Ramón Asensio, 14, BenimacletValència, 46020SPAINEuropean Repair Shop Map
- We Like Bikes, Mr BikeRechenhuerstr. 20/BRosenheim, 83022GermanyEuropean Repair Shop Map
- WheelnWater TechnologiesLeof. Thessalonikis 24 Nea FiladelfeiaAthens, 14342GREuropean Repair Shop Map
- xiao zhang biciVia ferrarese 32Bolognese, 40128ItalyEuropean Repair Shop Map
- xiao zhang bicivia cavour3-5prato, 59100ItalyEuropean Repair Shop Map
- Yocks Scooter ShopUnit 3 Lower Ground Floor Springtown Industrial Estate 18 Balliniska RoadLondonderry, IE BT48 0LYIEEuropean Repair Shop Map
- YUN TONG DAvia bartolino da novara 51ROMA, ROMA 00176ItalyEuropean Repair Shop Map