Package dimensions: 11.8 inches * 10.6 inches * 7.8 inches (30.00 * 27.00 * 20.00cm)
Package Weight: 1.87 pounds (0.850 kg)

Package dimensions: 11.4 inches * 6.1 inches * 9.0 inches (29.00 * 15.50 * 23.00 cm)
Package Weight: 1.2 lbs (0.55 Kg)

Q1: About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.
*Shipping from our warehouse in Poland, you can receive your e-bike in about 7-10 business days. (Remote areas and islands are excluded from delivery.)
If you have any other special requirements or an urgent delivery date, please speak to our customer service team when placing your order and we will endeavour to meet your needs.
*If you want to know more about our shipping policy, please click Shipping Policy.
Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: service@engwe-bikes.com
With so many online options for electric bikes nowadays and the price they are, I was a bit worried about what to choose. I got the X26 and it’s a really good bike. The only thing I’d say is if you are less than 6’ I would consider the X24 instead, as this bike is huge. Overall I would definitely recommend this to people.
When you think about bike helmet, first thing that is on your mind for sure is security. Engwe helmet not only that provides an amazing feel of security, but above all the design, level of quality and design is astonishing! I am enjoying it everyday and I am feeling not only secured but also comfortable and confident!
Super vélo