Package dimensions: 11.8 inches * 10.6 inches * 7.8 inches (30.00 * 27.00 * 20.00cm)
Package Weight: 1.87 pounds (0.850 kg)

Package dimensions: 11.4 inches * 6.1 inches * 9.0 inches (29.00 * 15.50 * 23.00 cm)
Package Weight: 1.2 lbs (0.55 Kg)

Q1: About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.
*Shipping from our warehouse in Poland, you can receive your e-bike in about 7-10 business days. (Remote areas and islands are excluded from delivery.)
If you have any other special requirements or an urgent delivery date, please speak to our customer service team when placing your order and we will endeavour to meet your needs.
*If you want to know more about our shipping policy, please click Shipping Policy.
Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: service@engwe-bikes.com
scusate se non sono riuscito a rispondervi prima, il casco va bene, mi piace ma ancora non lo sto usando, viaggio senza per ora.. per quanto riguarda la bici invece posso dirvi che per ora sono molto soddisfatto, sto imparando sempre meglio!
Léger, simple, l'attache automatique via l'aiment est très pratique et astucieux. Personnellement je l'ai customisé avec des stickers.
Helmet is great, it fits nicely, and is very light.
The helmet fits very well and is good quality. Its very easy to do up and undo the strap on the helmet also very easy to adjust the straps. I will be doing a you tube video shortly to cover all the items i have bought from Engwe and i will also send some photos aswell
With so many online options for electric bikes nowadays and the price they are, I was a bit worried about what to choose. I got the X26 and it’s a really good bike. The only thing I’d say is if you are less than 6’ I would consider the X24 instead, as this bike is huge. Overall I would definitely recommend this to people.