There are customer questions and answers(The answers maybe from Engwe or another customer).

We hope you'll get inspired by the answers.


Question: where can I find parts if I want to replace?

Answer: You can buy accessories on the ENGWE-BIKES official website, or contact ENGWE through the service email

Question: What brand batteries are in this bike?
Answer:ENGWE EP-2 The battery brand is JKBA

Question: how sensitive the throttle is when using both the pedals and motor. Some bikes accelerate at full speed as soon as you use the motor and peddle?
Answer: The EP-2 electric car can reach up to 30km per hour when using pedals and motors.

Question: what size are the tires?
Answer: wheels 20 inches


Question: what are the differences between ep-2 pro and Engine pro?

Answers: 1:egine pro supports Hydraulic Disc Brakes, ep-2 pro not support 2:engine pro-front fork hydraulic shock absorption ep-2 pro -Front fork spring shock absorption 3:engine has Rear shock absorber, ep-2 pro no 4:engine supports pas, which is recharge,ep-2 pro no 5: engine has a more strong Back seat 6: engine pro has color display and support usb charge.

December 09, 2021 — Market Engwe